Terms of service

TERMS OF SERVICE

OVERVIEW

Welcome to OrivraNaturals. The terms “we,” “us,” and “our” refer to OrivraNaturals. OrivraNaturals operates this website and online store, including all related information, content, features, tools, products, and services (collectively, the “Services”) to provide you with a curated shopping experience.
Our store is powered by Shopify Inc., which enables us to provide the Services to you.

By visiting, interacting with, or purchasing from our Services, you agree to be bound by these Terms of Service (“Terms”) and our Privacy Policy. If you do not agree, you may not access or use our Services.

SECTION 1 – ACCESS AND ACCOUNT

By using our Services, you represent that you are at least the age of majority in your state or province of residence, or that you have given consent for any minor dependents to use the Services under your supervision.

You agree to provide accurate, current, and complete information for all purchases and account activity. You are responsible for maintaining the confidentiality of your account credentials and all activity under your account. Accounts may not be transferred, sold, or assigned.

SECTION 2 – PRODUCTS

We make every effort to display product descriptions and images as accurately as possible. However, product colors, appearance, and packaging may vary depending on device settings and production batches.

We do not guarantee that products will meet your expectations or appear exactly as shown. Product descriptions and availability are subject to change without notice. We reserve the right to limit or discontinue any product at our discretion.

SECTION 3 – ORDERS

Placing an order constitutes an offer to purchase. OrivraNaturals reserves the right to accept or decline any order for any reason. Orders are not confirmed until payment has been successfully processed.

Once an order is placed, it cannot be canceled or modified. You agree that purchases are for personal use only and not for resale.

SECTION 4 – PRICES AND BILLING

All prices are subject to change without notice. Prices shown do not include taxes, shipping, customs, or import duties unless stated otherwise.

You agree to provide valid payment information and authorize us to charge your payment method for all applicable charges, including taxes and shipping.

SECTION 5 – SHIPPING AND DELIVERY

We offer estimated shipping times of 3–18 business days depending on destination, carrier, and processing time.

Shipping times are estimates and not guaranteed. We are not responsible for delays caused by carriers, customs, weather, or events beyond our control.
Once an order is transferred to the carrier, risk of loss and title pass to the customer.

SECTION 6 – REFUNDS & RETURNS

All returns and refunds are governed by our Refund Policy.

NO REFUNDS WILL BE ISSUED FOR DISCOUNTED, SALE, OR PROMOTIONAL PRODUCTS.
This includes, but is not limited to:

  • Sale items

  • Discount-code purchases

  • Bundle or promotional offers

By completing a purchase, you acknowledge and agree to this policy.

SECTION 7 – INTELLECTUAL PROPERTY

All content on this website — including text, images, graphics, logos, videos, and designs — is the property of OrivraNaturals or its licensors and is protected by intellectual property laws.

You may not reproduce, distribute, modify, or exploit any content without prior written consent.

SECTION 8 – OPTIONAL THIRD-PARTY TOOLS

We may provide access to third-party tools “as is” without warranties or endorsements. We are not responsible for any issues arising from their use.

SECTION 9 – THIRD-PARTY LINKS

Our Services may contain links to third-party websites. We are not responsible for their content, accuracy, or practices. Accessing third-party sites is at your own risk.

SECTION 10 – RELATIONSHIP WITH SHOPIFY

OrivraNaturals is powered by Shopify, but all transactions occur directly between you and OrivraNaturals. Shopify is not responsible for any aspect of your purchase or product use.

SECTION 11 – PRIVACY POLICY

Your use of our Services is subject to our Privacy Policy and Shopify’s Privacy Policy. Personal information may be processed outside your country of residence.

SECTION 12 – FEEDBACK

By submitting reviews or feedback, you grant OrivraNaturals a perpetual, royalty-free license to use, reproduce, and publish such content for any purpose.

SECTION 13 – PROHIBITED USES

You may not use the Services for unlawful, abusive, deceptive, or harmful purposes, or to violate intellectual property rights. We reserve the right to terminate access for violations.

SECTION 14 – TERMINATION

We may terminate access to the Services at any time without notice. Obligations incurred prior to termination remain enforceable.

SECTION 15 – DISCLAIMER OF WARRANTIES

All products and Services are provided “as is” and “as available.” We make no warranties regarding accuracy, reliability, or suitability for a particular purpose.

SECTION 16 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, OrivraNaturals and its affiliates shall not be liable for any indirect, incidental, or consequential damages arising from use of the Services or products.

SECTION 17 – INDEMNIFICATION

You agree to indemnify and hold harmless OrivraNaturals and Shopify from any claims arising from your use of the Services or violation of these Terms.

SECTION 18 – SEVERABILITY

If any provision is found unenforceable, the remaining provisions remain in full effect.

SECTION 19 – ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and OrivraNaturals and supersede all prior agreements.

SECTION 20 – GOVERNING LAW

These Terms are governed by the laws of the jurisdiction in which OrivraNaturals is headquartered.

SECTION 21 – CHANGES TO TERMS

We may update these Terms at any time. Continued use of the Services constitutes acceptance of changes.

SECTION 22 – CONTACT INFORMATION

For questions regarding these Terms, contact us at:

Email: orivranaturals@gmail.com